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Orders and payments

 

Which payment methods can I choose? 
 

We keep things simple and flexible. You can pay with: 

• Credit card (Visa, Mastercard, AMEX, UnionPay) 

• Debit card (Bancontact, Sofort, iDEAL) 

• PayPal 

• Klarna 

• Alma — Pay in 3 instalments (available with Belgian and French credit cards only, for purchases between €100 and €2000) 
 

Is the payment secure? 

 

Absolutely. Every transaction is protected by SSL encryption (Secure Socket Layer), the standard for secure online payments. Your data is safe, and your purchase is in good hands. 
 

How can I use a discount code? 
 

Found a little gift in the form of a discount code? Here’s how to use it: 
 

  1. Add your favourite pieces to your bag.  

  1. Head to checkout.  

  1. Enter your code in the “Discount code or gift card” field.  

  1. Click “Apply” and see your total update instantly.  
     

Then simply complete your order and wait for your new Clio to arrive. 

 

What if I want to cancel my order? 

Changed your mind? No problem. 
 

  • If your order hasn’t shipped yet, contact us quickly and we’ll cancel it right away and refund you. 

  • If it’s already on its way, simply wait for it to arrive and follow our easy return procedure, or decline the delivery, and the package will be sent back to us. Cancelling an order is always free of charge. 

 

You can reach our Customer Service by filling in our contact form or by phone at +32 471 84 31 89, Monday to Friday from 9:30 am to 5:00 pm.